Latest

Sunday, October 5, 2008

How to create uncontested market space - the blue ocean way

Renée Mauborgne may not BE as well known as Bill Gates or Jack Welch, or even Michael Porter, but there is one area where she leaves all three far behind. Consider this: her book, Blue Ocean Strategy: How to Create Uncontested Market Space and Make the Competition Irrelevant, co-authored with W. Chan Kim, has been translated into 41 languages globally. Compare this with 25 languages for books by Gates, 27 and 29 for Welch and Porter respectively , and you realise just how popular the book has grown to be in the last few years.

It may seem like stating the obvious, but as supply outstrips demand in various markets and product categories, it has become essential for companies to find newer ways to compete and create strategies for new markets. “Blue Ocean Strategy is not only about how to tap new markets or uncontested spaces but about how to compete and create strategies in existing markets which offer a leap in value to the consumer,” says Mauborgne.

She uses Nintendo’s now revolutionary video game, Wii, as an example of how a company can use the blue ocean strategy to succeed in a crowded marketplace .

Till the Wii was launched in November 2006, video games were aimed at what she calls — for lack of a more succinct description — ‘anti-social young boys and girls’ . Most were violent games which had the gamer spending hours plonked in front of a screen (ideally, a high definition one so that the graphics were optimised), with minimal interaction with other people.

“The Blue Ocean Strategy comes through when you turn long held ideas and beliefs on their head, and that’s what Nintendo did,” she says. The new game requires people to be on their feet as they play games like tennis or golf on their Wii’s , and it’s marketed as a game that brings families together.

The best part — Nintendo makes a profit of $40 on every console sold, compared to Sony which actually loses $240 on each Playstation 3 (PS3) it sells. Sony makes the money on the software, but the PS3 console is basically is a loss making product.

This example, says Mauborgne, adheres to all the essential principles of a Blue Ocean Strategy. “It grew the demand for the product from the existing set of gamers to tap into a second tier of people who would perhaps be more inclined to playing a sport over a video game, and even a third tier like parents or grandparents,” she says. A product or service has to compete, not only for existing consumers, but also new ones.

The Wii has moved the competition to a new level, no longer fighting for the same lot of gamers as a Sony Playstation or Microsoft Xbox. In the process, it reduced cost through ‘value innovation’ which is the cornerstone of Blue Ocean Strategy — doing something which makes competition irrelevant.

Wii has also managed to differentiate itself by eliminating the need for a high definition TV and reducing the processing power and thereby the cost. This has further widened its potential user base. “What’s important,” says Mauborgne, “is to find a way of achieving differentiation along with low cost simultaneously to grow profitably, and that is what Nintendo has done with the Wii.”

At times, you don’t even need to create a new product to follow the Blue Ocean Strategy — simply re-look at how you are selling it. Cemex, the world’s third largest cement maker, is a case in point. About 85% of the cement sold in Mexico is to the do-it-yourself (DIY) home-builders , most of who take about seven years to add an extra room to their house.

This is because most of their money is spent on milestone events like village festivals, quinceañeras (girls’ 15th birthday parties) and anniversary celebrations, which everyone contributes to. So while having a cement house is top priority for everyone in Mexico , very few people can actually afford it.

“Cemex realised that the market had to potential to grow substantially and in 1998, it started positioning cement not as a functional product, but as a dream gift, romanticising ‘rooms of love’ that allow people to share their joys and bring them closer together,” says Mauborgne.

Now Mexicans gift each other bags of cement and Cemex helps teach people how to construct their extra rooms better. Not only has Cemex tripled the volume of cement consumption by the DIY homeowners, but it also sells at a higher price and has better control over inventory and production — just by repositioning cement from a functional to an emotional product.

A word of caution however. Just because a company is innovative today is no guarantee that it will continue to innovate in the future. An example being Sony. “It revolutionised the way people listened to music when it launched the Walkman, but since then, Sony hasn’t managed to do anything as path-breaking . But its earlier breakthroughs created tremendous brand equity for the company, so even today, a consumer is far more likely to buy a Sony music system over others,” says Mauborgne.

Another trap companies often fall into is classifying all innovation as Blue Ocean. “Often, when companies claim that they have come up with a new innovation , it is an improvement on an existing product or service,” says Mauborgne. The reason for this is simple — most CEOs are more comfortable signing cheques for these seemingly Blue, but actually Red Ocean Strategies, as it is something they can see and relate to.

Of course, Mauborgne isn’t recommending that companies blindly invest in vague and seemingly esoteric businesses only. “A company needs a strong balance between its red and blue ocean businesses, as it is the profits from the red that will fund the blue,” she says.

Also, as Nintendo did with the Wii, its often possible for an incumbent to create a blue ocean within the area of its core competency. An additional benefit, she mentions, tongue firmly in cheek, is that if the product is differentiated from others in the market, it means far lower advertising and marketing spends otherwise needed to make your brand stand out in the clutter.

(The Economic Times)

towards excellence>>www.globalpro.com.my

The Toyota Way: Fourteen Management Principles from the World's Greatest Manufacturer


By: Jeffrey Liker

This book will give you an understanding of what has made Toyota successful and some practical ideas that you can use to develop your own approach to business. - Gary Convis, Managing Office of Toyota

Fewer man-hours. Less inventory. The highest quality cars with the fewest defects of any competing manufacturer. In factories around the globe, Toyota consistently raises the bar for manufacturing, product development, and process excellence. The result is an amazing business success story: steadily taking market share from price-cutting competitors, earning far more profit than any other automaker, and winning the praise of business leaders worldwide.

The Toyota Way reveals the management principles behind Toyota's worldwide reputation for quality and reliability. Dr. Jeffrey Liker, a renowned authority on Toyota's Lean methods, explains how you can adopt these principles - known as the Toyota Production System or Lean Production - to improve the speed of your business processes, improve product and service quality, and cut costs, no matter what your industry.

Drawing on his extensive research on Toyota, Dr. Liker shares his insights into the foundational principles at work in the Toyota culture. He explains how the Toyota Production System evolved as a new paradigm of manufacturing excellence, transforming businesses across industries. You'll learn how Toyota fosters employee involvement at all levels, discover the difference between traditional process improvement and Toyota's Lean improvement, and learn why companies often think they are Lean - but aren't.

The fourteen management principles of the Toyota Way create the ideal environment for implementing Lean techniques and tools. Dr. Liker explains each key principle with detailed, examples from Toyota and other Lean companies on how to:
-Foster an atmosphere of continuous improvement and learning
-Create continuous process flow to unearth problems
-Satisfy customers (and eliminate waste at the same time)
-Grow your leaders rather than purchase them
-Get quality right the first time
-Grow together with your suppliers and partners for mutual benefit
Dr. Liker shows the Toyota Way in action, then outlines how to apply the Toyota Way in your organization, with examples of how other companies have rebuilt their culture to create a Lean, learning enterprise. The Toyota Way is an inspiring guide to taking the steps necessary to emulate Toyota's remarkable success.
-What can your business learn from Toyota?
-How to double or triple the speed of any business process
-How to build quality into workplace systems
-How to eliminate the huge costs of hidden waste
-How to turn every employee into a quality control inspector
-How to dramatically improve your products and services!

With a market capitalization greater than the value of General Motors, Ford, and Chrysler combined, Toyota is also, (by far), the world's most profitable automaker. Toyota's secret weapon is Lean production - the revolutionary approach to business processes that it invented in the 1950's and has spent decades perfecting. Today businesses around the world are implementing Toyota's radical system for speeding up processes, reducing waste, and improving quality.

The Toyota Way, explains Toyota's unique approach to Lean - the 14 management principles and philosophy that drive Toyota's quality and efficiency-obsessed culture. You'll gain valuable insights that can be applied to any organization and any business process, whether in services or manufacturing. Professor Jeffrey Liker has been studying Toyota for twenty years, and was given unprecedented access to Toyota executives, employees and factories, both in Japan and the United States, for this landmark work. The book is full of examples of the 14 fundamental principles at work in the Toyota culture, and how these principles create a culture of continuous learning and improvement. You'll discover how the right combination of long-term philosophy, process, people, and problem solving can transform your organization into a Lean, learning enterprise - the Toyota Way. --(QualityCoach)

towards excellence>>www.globalpro.com.my

The Toyota Way - Legendary production system



MS PowerPoint-The Toyota Way
14 Principles of The Toyota Way

towards excellence>>
www.globalpro.com.my